1. Introduction
Welcome to Skyline Solutions LLC ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website, services, and any engagement or contractual relationship between you ("Client," "you," or "your") and Skyline Solutions LLC.
By accessing our website, requesting a quote, or entering into a service agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services or website.
Skyline Solutions LLC is a software development and blockchain technology company providing custom software solutions, decentralized application development, smart contract engineering, and related technology services.
2. Services
Skyline Solutions LLC offers a range of technology services, including but not limited to:
- Custom software development and engineering
- Web application and mobile application development
- Blockchain development, including smart contracts and decentralized applications (dApps)
- Web3 integration and Solana ecosystem development
- Cloud infrastructure, DevOps, and deployment services
- Technical consulting and architecture planning
- Software maintenance, support, and ongoing development
- UI/UX design and prototyping
The specific scope, deliverables, timeline, and cost of services will be defined in a separate Statement of Work (SOW) or Service Agreement mutually agreed upon by both parties prior to the commencement of any project. Any changes to the agreed scope must be documented in writing and approved by both parties.
We reserve the right to subcontract portions of the work to qualified third-party professionals or partners, provided that we remain fully responsible for the quality and delivery of the final product.
3. Intellectual Property
Unless otherwise specified in a written agreement between the parties:
- Client Ownership: Upon full payment of all fees due, the Client shall own all rights, title, and interest in the custom deliverables specifically created for the Client under the applicable Statement of Work.
- Company Tools and Frameworks: Skyline Solutions LLC retains all rights to proprietary tools, libraries, frameworks, methodologies, and pre-existing code that may be used or incorporated into the deliverables. The Client is granted a non-exclusive, perpetual, royalty-free license to use such components as part of the delivered product.
- Third-Party Components: Any open-source or third-party software incorporated into a project shall remain subject to their respective license terms. We will inform the Client of any such components used in their project.
- Portfolio Rights: Unless prohibited by a non-disclosure agreement, Skyline Solutions LLC reserves the right to reference completed projects in its portfolio, marketing materials, and case studies, using only non-confidential information.
Neither party shall use the other party's trademarks, logos, or branding without prior written consent.
4. Payment Terms
Payment terms, rates, and schedules will be outlined in the applicable Statement of Work or Service Agreement. The following general terms apply unless otherwise agreed in writing:
- Deposits: A non-refundable deposit may be required before work commences. The deposit amount will be specified in the project agreement, typically ranging from 25% to 50% of the total project cost.
- Milestone Payments: For larger projects, payments may be structured around agreed-upon milestones. Each milestone payment is due upon delivery and acceptance of the corresponding deliverable.
- Invoicing: Invoices are issued according to the agreed schedule and are payable within fifteen (15) business days of the invoice date, unless otherwise specified.
- Late Payments: Overdue invoices may incur a late fee of 1.5% per month on the outstanding balance. Skyline Solutions LLC reserves the right to suspend work on any project with overdue payments until the account is brought current.
- Taxes: All fees quoted are exclusive of applicable taxes. The Client is responsible for any sales tax, VAT, or other taxes imposed by applicable law.
- Dispute Resolution: If the Client disputes any portion of an invoice, they must notify us in writing within seven (7) days of receipt. Undisputed portions remain due as scheduled.
5. Confidentiality
Both parties acknowledge that during the course of the engagement, they may have access to confidential and proprietary information belonging to the other party ("Confidential Information"). Confidential Information includes, but is not limited to, business plans, technical data, source code, trade secrets, customer lists, financial information, and any information designated as confidential.
Each party agrees to:
- Hold all Confidential Information in strict confidence and not disclose it to any third party without the prior written consent of the disclosing party.
- Use the Confidential Information solely for the purpose of fulfilling obligations under the service agreement.
- Take reasonable measures to protect the confidentiality of the information, using at least the same degree of care it uses to protect its own confidential information.
- Return or destroy all Confidential Information upon termination of the engagement or upon request by the disclosing party.
This confidentiality obligation does not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party prior to disclosure; (c) is independently developed by the receiving party without reference to Confidential Information; or (d) is required to be disclosed by law or court order, provided the receiving party gives prompt notice to the disclosing party.
Confidentiality obligations survive the termination of any agreement between the parties for a period of three (3) years.
6. Limitation of Liability
To the maximum extent permitted by applicable law:
- Skyline Solutions LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or related to the services provided, regardless of the theory of liability.
- The total cumulative liability of Skyline Solutions LLC for any claims arising out of or related to the services shall not exceed the total amount of fees actually paid by the Client to Skyline Solutions LLC for the specific project giving rise to the claim during the twelve (12) months preceding the event.
- Skyline Solutions LLC shall not be liable for any delays, failures, or damages resulting from events beyond its reasonable control, including but not limited to natural disasters, acts of government, internet outages, third-party service failures, cyberattacks, or other force majeure events.
The Client acknowledges that blockchain technology and smart contracts carry inherent risks, including but not limited to market volatility, regulatory changes, protocol vulnerabilities, and network congestion. Skyline Solutions LLC does not guarantee the financial performance or security of any blockchain-based application and shall not be held liable for losses arising from the inherent risks of blockchain technology.
7. Warranties
Skyline Solutions LLC warrants that:
- All services will be performed in a professional and workmanlike manner, consistent with generally accepted industry standards.
- Deliverables will substantially conform to the specifications outlined in the applicable Statement of Work for a period of thirty (30) days following delivery ("Warranty Period").
- The Company has the right and authority to enter into service agreements and perform the services described therein.
- To the best of its knowledge, the custom deliverables will not infringe upon the intellectual property rights of any third party.
During the Warranty Period, Skyline Solutions LLC will correct, at no additional cost, any material defects or non-conformities reported by the Client in writing. This warranty does not cover issues arising from: (a) modifications made by the Client or third parties without our approval; (b) misuse or operation outside the specified environment; (c) third-party software or hardware failures; or (d) requirements not documented in the Statement of Work.
EXCEPT AS EXPRESSLY STATED IN THIS SECTION, ALL SERVICES AND DELIVERABLES ARE PROVIDED "AS IS." SKYLINE SOLUTIONS LLC DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
8. Termination
Either party may terminate a service agreement under the following conditions:
- Termination for Convenience: Either party may terminate the agreement by providing thirty (30) days' written notice to the other party. The Client shall be responsible for payment of all work completed and expenses incurred up to the effective date of termination.
- Termination for Cause: Either party may terminate the agreement immediately upon written notice if the other party materially breaches any provision of the agreement and fails to cure such breach within fifteen (15) days of receiving written notice of the breach.
- Termination for Non-Payment: Skyline Solutions LLC may terminate the agreement immediately if the Client fails to make any payment when due and does not cure such failure within ten (10) days of receiving written notice.
Upon termination, the Client shall pay for all services rendered and deliverables completed through the effective termination date. Skyline Solutions LLC will deliver all completed work product to the Client, subject to full payment of all outstanding fees. Provisions relating to intellectual property, confidentiality, limitation of liability, and governing law shall survive termination.
9. Governing Law
These Terms and any service agreements entered into between the parties shall be governed by and construed in accordance with the laws of the United States of America and the state in which Skyline Solutions LLC is registered, without regard to its conflict of law principles.
Any disputes arising out of or in connection with these Terms or any service agreement shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may initiate binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in the English language, and the decision of the arbitrator shall be final and binding on both parties.
Nothing in this section shall prevent either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights or Confidential Information.
10. Changes to Terms
Skyline Solutions LLC reserves the right to modify or update these Terms at any time at its sole discretion. When changes are made, we will update the "Effective Date" at the top of this page and, where practical, provide notice of significant changes through our website or via email to active clients.
Continued use of our website or services after any modifications to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must discontinue use of our services and website.
For active service agreements, any material changes to these Terms that affect the scope or nature of the engagement will require mutual written consent of both parties before taking effect.
11. Contact
If you have any questions, concerns, or requests regarding these Terms and Conditions, or if you need to provide any notices required under these Terms, please contact us at:
Skyline Solutions LLC
Email: info@skylinesol.com
We aim to respond to all inquiries within two (2) business days.